FAQ

I have some issues or complaints. How can I report a problem?
For any problem, complaint or question contact us and we will be happy to help you!
Wed, 12 Feb, 2014 at 10:41 AM
What rules apply to a one time buy? How long will my credits be valid for? If I make another one time buy, will my credit validity be extended and how?
A one time buy allows client to buy from 100 to 20000 credits. Bought credits are valid for 90 days (they can be used in the followin...
Wed, 12 Feb, 2014 at 10:46 AM
What rules apply to a monthly subscription? What will happen with my credits at the end of the current month?
A monthly subscription is a billing plan in which a client chooses the amount of credits which will automatically be added to his acc...
Wed, 12 Feb, 2014 at 10:47 AM
What rules apply to a yearly subscription?
A yearly subscription is a billing plan in which a client chooses the amount of credits which will automatically be added to his acco...
Wed, 12 Feb, 2014 at 10:47 AM
What will happen if I cancel the billing plan?
After cancelling your billing plan all existing credits remain on your account. You just won’t be charged automatically and receive c...
Wed, 12 Feb, 2014 at 10:48 AM
What will happen if I update the subscription plan over the existing one?
If you update your current billing plan or just simply replace it with a new one, you will not lose any credits. All credits received ...
Wed, 12 Feb, 2014 at 10:49 AM